If you’ve been trying to get through to 311 to offer assistance to sandbag, you may have not had much success. According to the general consensus on Twitter Wednesday, 311 was not responding to a number of e-mails inquiring on how citizens can help out.
I called 311 Tuesday night and was told someone would get back to me. I also e-mailed the City on Tuesday (email@example.com). By Wednesday evening I hadn’t heard from anybody yet. I fired off another e-mail early this morning and received a response in 10 minutes saying the volunteer coordinator would contact me by phone. There’s still hope!
In total, 103 e-mails were received by 311 from citizens offering to volunteer, 15 calls from homeowners requesting assistance and 134 calls from citizens offering to volunteer.
FYI, you can press 1 when you call in for all flood related activites.