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Convergys Closing Winnipeg Call Centre

December 8, 2009 2:42 PM | News

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Convergys Corporation on Fultz Boulevard will close and lay off about 500 employees from its call centre, ChrisD.ca has learned.

The notice was given to staff Tuesday afternoon.

The call centre handles inbound customer service and support calls for a number of companies.

Back in March, the company said it would layoff 275 workers over the next three months after losing a customer-contact program with Bell ExpressVu. In November, another 21 positions were eliminated.

A tentative date floating around for the closure is March 26, 2010. A company spokesperson says they are still open to replacement programs to save the Winnipeg office.

A few years ago, Convergys expanded its Manitoba operations to Brandon, but closed up shop not long after. Their former building on Princess Avenue is now being eyed to house a future museum.