MPI’s Computer System Back Online

By Brian Schultz

Manitoba Public Insurance says its computer woes are over. The public insurer had been experiencing system issues since last Wednesday.

During peak usage hours of 8 a.m. and 5:30 p.m., insurance agents will have limited access to the system to avoid having it crash once again.

Agents will have full access to MPI’s computer system every evening from 5:30 p.m. onward, and on weekends.

Customers will not be charged late fees or overdue interest, nor will policies be suspended, and no non-policy financing agreements will be cancelled due to the processing delay.

MPI says interruptions to its computer system are rare. The last one occurred March 4, 2010 due to a Manitoba Hydro outage. Before that, the last interruption was a decade ago.

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