By Brian Schultz
Manitoba Public Insurance says its computer woes are over. The public insurer had been experiencing system issues since last Wednesday.
During peak usage hours of 8 a.m. and 5:30 p.m., insurance agents will have limited access to the system to avoid having it crash once again.
Agents will have full access to MPI’s computer system every evening from 5:30 p.m. onward, and on weekends.
Customers will not be charged late fees or overdue interest, nor will policies be suspended, and no non-policy financing agreements will be cancelled due to the processing delay.
MPI says interruptions to its computer system are rare. The last one occurred March 4, 2010 due to a Manitoba Hydro outage. Before that, the last interruption was a decade ago.
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