The City of Winnipeg is about to conduct an operational review of its Public Works Department to find areas where costs can be reduced while maintaining the same level of service to taxpayers.
The city put out a request for proposals Thursday to industry experts to conduct the review.
The two-stage review will look at the department’s core and high priority services, examining customer service response times, reviewing efficiency of processes, reviewing best practices, and predicting future service needs. The second stage of the review will include benchmarking with cities of similar size.
“This review is another major step in looking at all our operations to find efficiencies and savings,” said Councillor Scott Fielding, chair of the Standing Policy Committee on Finance. “With over $320 million in combined operating and capital investments budgeted in 2012, we believe that savings to taxpayers can be found through a thorough, comprehensive review.”
Public Works employs approximately 650 full-time and 900 seasonal, part-time and student employees.