By David Klassen
As the number of shopping days before Christmas quickly dwindle down, Manitoba’s Consumer Protection Office has some advice for consumers to ensure they’re treated fairly in the marketplace.
Officials recommend clearly knowing the retailer’s return policy. If an item needs to be returned, do so as soon as possible and be sure the item is in good condition.
Other tips are:
- Keep all receipts, because the seller will require proof of purchase to return the item.
- Be aware that sellers may offer a store credit instead of a cash refund and if merchandise is faulty they may repair it, replace it, or provide a refund or store credit
- Some sellers may provide a refund but add a service fee or restocking charge.
The Consumer Protection Office also warns to know the retailer’s warranty policy on goods, as well as applicable deposits and terms when placing an item on hold.