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Phone Scam Targeting Manitoba Hydro Customers

August 11, 2014 4:00 PM | News

Manitoba Hydro Building

Manitoba Hydro Building (STAN MILOSEVIC / CHRISD.CA FILE)

Manitoba Hydro is warning the public about fraudulent telephone calls being made to customers claiming to be from the utility company.

Hydro says the caller asks a few questions, then states that the customer’s account is in arrears and must be paid immediately. The customer is then provided with payment options, which include making a payment through a local retailer, paying through a PayPal account, wiring a cash payment, or providing a credit card number.

Hydro says the fraudulent calls are quite believable and they often give the customer a short time limit in which to make a payment before the power will be cut off. Some customers have been called multiple times.

A spokesperson for Manitoba Hydro says they do not demand immediate payment over the phone, accept credit card or PayPal payments, or ask a customer to wire money.

Anyone who receives the call is asked to hang up and report it to the Canadian Anti-Fraud Centre at 1-888-495-8501.