Restrictions have been placed on a Manitoba personal care home after an investigation revealed some residents were mistreated.
The province says the Lions Prairie Manor Personal Care Home near Portage la Prairie had 21 complaints against it made by patients and their families between August 2016 and October 2017.
“This investigation detailed a number of unacceptable incidents where residents were mistreated,” Health, Seniors and Active Living Minister Cameron Friesen.
“We will ensure residents receive a higher and more consistent standard of care. We are confident Southern Health-Santé Sud and facility management are working diligently to meet the licence conditions we’ve imposed in a timely manner.”
As part of the restrictions, the 136-bed facility has been ordered not to accept any new residents, further educate all current and new staff by December 18, 2018 and demonstrate measurable progress on improvements by the same date.
Lions Prairie Manor must also comply with Protection for Persons in Care Office reporting requirements within 100 days.
“First and foremost, we would like to extend regret and apology for any mistreatment experienced by residents and their families,” said Jane Curtis, CEO of Southern Health-Santé Sud.
“Significant steps to remedy identified factors have occurred in the past six to nine months and we are committed to continue working collaboratively with residents, their families and the province until the facility fully meets all the recommendations.”