By Kate Jackman-Atkinson, Editor, myWestman.ca
NEEPAWA, Man. — After dramatically transforming one industry after another, the online revolution has come for the retail sector. The number of Canadians shopping online has been rising, which has led to great handwringing about what this means for the retail sector. You can’t blame them, we’ve all seen the impact the internet had on buying things like air travel and movie rentals.
Retail e-commerce has been rising and in 2018, it accounted for $18 billion of sales, or 2.9 percent of total retail sales in Canada. Interestingly, about one-quarter of those sales took place in the holiday shopping season. Less than 10 years ago, in 2010, Statistics Canada figures showed that Canadians placed about 114 million online orders, totalling $15.3 billion. These trends aren’t expected to turn around; by 2021, Canadian retail e-commerce is expected to rise to $29 billion. In the U.S., online shopping accounts for almost 10 percent of all retail sales and is forecast to reach 20 percent by 2025.